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DIMENSION SERIES - 5 YEAR LIMITED WARRANTY - [DOWNLOAD IN PDF FORMAT]
PREDATOR SERIES - 3 YEAR LIMITED WARRANTY - [DOWNLOAD IN PDF FORMAT]
INSTRUCTIONS FOR DIMENSION SERIES

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DIMENSION SERIES - 5 YEAR LIMITED WARRANTY

* This product is designed for non-commercial use. If product is used in a professional industrial capacity this Warranty covers all terms and conditions for ONE year.

RidgeLine, Inc. warrants the Pro Ears series hearing protectors against defects in manufacturing or materials for a period of FIVE years from the date of purchase. Items covered include circuit board, microphone and potentiometer. To be valid, Warranty card must be filled out and sent to RidgeLine, Inc. with a copy of a dated sales receipt within thirty (30) days of purchase. Should you forget to send in the Warranty card and proof of purchase, you will be required to show proof of purchase prior to any warranty repair. We recommend that you do this now while you have your receipt.

For the first three (3) months from date of purchase, RidgeLine will repair or replace the unit or defective part at no charge. For the remaining warranty period you will be required to return the item with $29.95 check or money order for handling, processing, packaging, shipping & labor. There may be additional charges for non-warranted items. Please include a copy of your dated sales receipt showing the dealer's name, product and purchase price. We will either repair or replace the item and will then return postpaid. This Warranty is limited to the original purchaser only and does not cover: headband, ear cups, ear cup grommets, sealing rings, microphone covers, foam battery covers, volume control knobs, batteries, battery terminals, corrosion damage caused by dead or weak batteries, damage caused by dropping, water, normal wear, intentional or unintentional damage, loss or breakage caused by abuse, misuse or accident. RidgeLine, Inc. is not responsible for any indirect or consequential damages arising from the use or inability to use its product.

For service under this Warranty, you must first call for an RMA (Return Merchandise Authorization) number. Explain to the Customer Service Representative exactly what the symptoms are. We may be able to correct the problem over the phone without a return.

If it is necessary, return the defective unit postpaid, with the RMA number on the outside of the box. In most cases, the product will be repaired or replaced and shipped back to you within five working days. The entire unit, including batteries, must be returned for proper evaluation. All Pro Ears electronic protectors require N size 1.5 volt batteries. Using any other size voids this warranty. Do not return only the non-functioning part. While this Warranty gives you specific legal rights, you may also have other rights, which vary from state to state.

NOTE: Soft Foam Sealing Rings and Inner Foam components are designed for maximum comfort and efficiency. Due to this highly specialized material, they require greater care. It is recommended that these items be replaced every 6 to 15 months depending on use and climate. These items are available in our Maintenance Replacement Kit and may be purchased at your local PRO EARS retailer, or call: 1-800-891-3660.

For Warranty Questions call: 1-719-783-4161 or Contact Us.
For all Warranty Repairs, ship postpaid to:
RidgeLine, Inc. - Service Department
101 Ridgeline Dr.
Westcliffe, CO 81252

DOWNLOAD THE DIMENSION SERIES 5 YEAR LIMITED WARRANTY IN PDF FORMAT.

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PREDATOR PLUS SERIES - 3 YEAR LIMITED WARRANTY

RidgeLine, Inc. warrants the Pro Ears series hearing protectors against defects in manufacturing or materials for a period of ONE year from the date of purchase. Items covered include circuit board, microphone and potentiometer. To be valid, Warranty card must be filled out and sent to RidgeLine, Inc. with a copy of a dated sales receipt within thirty (30) days of purchase. Should you forget to send in the Warranty card and proof of purchase, you will be required to show proof of purchase prior to any warranty repair. We recommend that you do this now while you have your receipt.

For the first three (3) months from date of purchase, RidgeLine will repair or replace the unit or defective part at no charge. For the remaining warranty period you will be required to return the item with 29.95 check or money order for handling, processing, packaging, shipping & labor. There may be additional charges for non-warranted items. Please include a copy of your dated sales receipt showing the dealer's name, product and purchase price. We will either repair or replace the item and will then return postpaid. This Warranty is limited to the original purchaser only and does not cover: headband, ear cups, ear cup grommets, sealing rings, microphone covers, foam battery covers, volume control knobs, batteries, battery terminals, corrosion damage caused by dead or weak batteries, damage caused by dropping, water, normal wear, intentional or unintentional damage, loss or breakage caused by abuse, misuse or accident. RidgeLine, Inc. is not responsible for any indirect or consequential damages arising from the use or inability to use its product.

For service under this Warranty, you must first call for an RMA (Return Merchandise Authorization) number. Explain to the Customer Service Representative exactly what the symptoms are. We may be able to correct the problem over the phone without a return.

If it is necessary, return the defective unit pospaid, with the RMA number on the outside of the box. In most cases, the product will be repaired or replaced and shipped back to you within five working days. The entire unit, including batteries, must be returned for proper evaluation. All Pro Ears electronic protectors require N size 1.5 volt batteries. Using any other size voids this warranty. Do not return only the non-functioning part. While this Warranty gives you specific legal rights, you may also have other rights, which vary from state to state.

NOTE: Soft Foam Sealing Rings and Inner Foam components are designed for maximum comfort and efficiency. Due to this highly specialized material, they require greater care. It is recommended that these items be replaced every 6 to 15 months depending on use and climate. These items are available in our Maintenance Replacement Kit and may be purchased at your local PRO EARS retailer, or call: 1-800-891-3660.

For Warranty Questions call: 1-719-783-4161 or Contact Us.
For all Warranty Repairs, ship postpaid to:
RidgeLine, Inc. - Service Department
101 Ridgeline Dr.
Westcliffe, CO 81252

DOWNLOAD THE PREDATOR SERIES 1 YEAR LIMITED WARRANTY IN PDF FORMAT.

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INFORMATION FOR THE USE OF PROEARS® DIMENSION™ SERIES

CONGRATULATIONS! You have purchased the finest, most-advanced hearing protection/amplification system available today. Your PRO EARS were manufactured from the highest quality materials utilizing today's most advanced technology. Each unit is designed to provide you with years of reliable and exceptional service with a minimum of maintenance. Unlike other electronic hearing protection units, PRO EARS offers you the following special features:

	Modular design for easy transport and part replacement;
	Tough, rugged construction for long, demanding service;
	A full Five (5) Year Warranty on electronic circuitry, the longest in the industry;
	Advanced circuit design using Surface Mount technology;
	Dynamic Level Sound Compression (DLSC ) with Full Spectrum Sound (FSS ) that controls even the fastest impulse noise;
	Dynamic Sound Range (DSR ) for the clearest, most natural, distortion-free sound ever offered;
	Advanced, acoustically designed ear cups with comfortable, replaceable Sealing Rings.

PRO EARS are worn by professionals and non-professionals around the world that want to protect their hearing. PRO Ears are worn also by more champion professional shooters than all other makes. Police departments, S.W.A.T. teams and Special Operations Units of the United States Armed Forces and more industry-oriented users have all made PRO EARS their choice.

In addition to the many who have chosen PRO EARS for hearing protection, are a growing number of people who have the need or desire to extend their range and/or the quality of hearing. There are also thousands who want to enhance their hearing impaired due to age, disease or damage from exposure to extremely loud noise such as machinery, assembly lines, engines, etc.

How do I use my new PRO EARS?

A) All PRO EARS electronic models are equipped with four 'N' size 1.5 volt batteries, two for each cup. These are superior batteries that are generally available wherever batteries are sold. Alkaline batteries will provide the best service. To install, turn the volume controls to the OFF position. Carefully pull the inner surface foam down to reveal the battery holder. Place the batteries into the holder with the negative to negative and the positive to the positive. The correct polarity is marked inside the battery box. The spring end of the battery box is the negative end. Once installed, carefully replace the foam. Even though your PRO EARS have the longest battery life in the industry, it is recommended that the volume controls be turned to the off position when not in use.

B) The headband may be adjusted to ensure the cups fit correctly and comfortably around the ears by sliding the headband apart. Place the headband directly in the middle of the head with the cups over the ears. Place the thumb of each hand against the ear cups and press gently upward while simultaneously using your fingers to tighten the headband against the head firmly. The special, replaceable foam Sealing Rings are made for maximum contour and noise, and will fit snugly around the ears even when wearing eyeglasses.

C) To adjust the volume, start with the units in the OFF position. Turn on and adjust the volume as needed for comfort. Both sides should be adjusted depending upon individual hearing and purpose.

IMPORTANT: Your PRO EARS have a high gain volume control and high quality, omni directional microphones. These units are designed for law enforcement and tactical teams that must have the ability to hear extremely low noises (whispers or low volume speech) at longer distances. For normal use it is recommended that you set each volume control in the mid range. Each volume control may be adjusted to allow proper hearing for a specific distance. If a person is 30 to 50 yards away, adjust the volume control upwards to enable you to hear this person clearly. The volume control may be lowered when the person is speaking to you at closer distances.

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This warranty information is also available in PDF formats:
1 Year Limited Warranty
3 Year Limited Warranty
5 Year Limited Warranty

REGISTER your PRO EARS products online today!